He was undoubtedly the worst boss I've had.
The exact representation of how NOT to act.
The epitome of what NOT to do.
Yet, as you may have noticed, you can learn as much from the bad examples as from the good.
After applying another of his infamous verbal beatings to my then closed ears, he had a moment of calm clarity and delivered a lesson that still rings true almost a decade later.
He told me, "It's all in the presentation."
And he was right.
Whether you are delivering good news or bad, how you say it is frequently more important than what you say.
How do you speak to your boss?
Your co-workers?
Your spouse?
Your kids?
Presentation matters.
Remember:
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